Privacy policy

Due to the EU GDPR, which came into force in May 2018, the data pro­tec­tion gui­de­lines are lis­ted here. The aim of this EU Gene­ral Data Pro­tec­tion Regu­la­ti­on is to inform visi­tors to this web­site about the use of per­so­nal data and the scope, pur­po­se and man­ner in which this data is coll­ec­ted. In prin­ci­ple, it should be noted that the web­site ope­ra­tor hand­les the data in accordance with the legal requi­re­ments and with the grea­test pos­si­ble care. Nevert­hel­ess, it should be bor­ne in mind that the­re may be secu­ri­ty gaps when data is trans­mit­ted over the Inter­net. Abso­lu­te pro­tec­tion by third par­ties can­not be realised.

Data coll­ec­tion and data utilisation

The­re are various ways of cont­ac­ting us. If available, cont­act can be made using the enquiry, cont­act, boo­king, order or news­let­ter form. The per­so­nal data ente­red or pro­vi­ded the­re will be stored in order to pro­cess your request, pro­vi­de you with all the infor­ma­ti­on you requi­re and ans­wer any fol­low-up ques­ti­ons. If you do not wish to pro­vi­de data via the abo­ve mecha­nisms, you can also cont­act us by e‑mail, tele­pho­ne or post. In any case, your data will be trea­ted con­fi­den­ti­al­ly and are sub­ject to data protection.

When you visit our web­site, main­ly tech­ni­cal data is auto­ma­ti­cal­ly trans­mit­ted for the pur­po­ses of sta­tis­ti­cal ana­ly­ses, impro­ving the web­site and the secu­ri­ty of our IT sys­tem. The fol­lo­wing data is stored during this pro­cess IP address, ope­ra­ting sys­tem, web brow­ser, date and time, length of visit, type of files, pages visi­ted, ori­gin of visi­tors, search terms and search terms (via search engi­nes). This data is not trans­mit­ted to other exter­nal servers.

For­war­ding of data

Per­so­nal data will only be pas­sed on if we are aut­ho­ri­sed to do so. In cer­tain cases, e.g. when pro­ces­sing pay­ments via cre­dit card com­pa­nies, for accoun­ting pur­po­ses, law enforce­ment pro­cee­dings, dis­clo­sure is unavo­ida­ble. In other cases, we will inform you befo­re pas­sing on per­so­nal data to third par­ties or, if neces­sa­ry, obtain your consent.

Respon­si­bi­li­ty

The web­site ope­ra­tor is respon­si­ble for data pro­ces­sing and data pro­tec­tion on this web­site. The cont­act details for this can be found in the legal noti­ce of this web­site. The cont­act details of the data pro­tec­tion offi­cer, if one has been appoin­ted, can also be obtai­ned from the cont­act details in the legal notice.

Your rights

You have the right to recei­ve infor­ma­ti­on about your stored per­so­nal data free of char­ge at any time. You can also request that this data be dele­ted or updated. Howe­ver, data can only be dele­ted in accordance with tax and com­mer­cial law. In par­ti­cu­lar, the web­site operator’s reten­ti­on obli­ga­ti­ons must be obser­ved. In this con­text, you also have the right to lodge a com­plaint with the com­pe­tent super­vi­so­ry authority.

Coo­kies

Coo­kies are used on our web­site, main­ly so-cal­led ses­si­on coo­kies. The­se are small text files that are stored on your computer’s sto­rage medi­um and do not cau­se any dama­ge. They are main­ly used to make the use of our web­site more effi­ci­ent and user-fri­end­ly. The sto­rage peri­od for coo­kies varies. Howe­ver, you can use your brow­ser to con­trol how coo­kies are hand­led, e.g. informing you when a coo­kie is set, dele­ting it when you exit the brow­ser and even blo­cking coo­kies. If the sto­rage of coo­kies has been deac­ti­va­ted, the web­site may not func­tion pro­per­ly under cer­tain circumstances.

Social media

If social media plat­forms are used, the con­tent is part of the offers made available for retrie­val by the­se com­pa­nies. Infor­ma­ti­on on the terms of use and data pro­tec­tion pro­vi­si­ons of social media plat­forms such as Face­book, You­Tube, Goog­le+ and Twit­ter can be found on their pages in the rele­vant sec­tions of the terms and conditions.

Face­book plug­ins

Plug­ins from the social net­work Face­book, 1601 South Cali­for­nia Ave­nue, Palo Alto, CA 94304, USA are inte­gra­ted on our web­site. You can reco­g­ni­se the Face­book plug­ins by the Face­book logo or the “Like” but­ton on our site. You can find an over­view of the Face­book plug­ins here: http://developers.facebook.com/docs/plugins/.
When you visit our web­site, a direct con­nec­tion is estab­lished bet­ween your brow­ser and the Face­book ser­ver via the plug­in. Face­book recei­ves the infor­ma­ti­on that you have visi­ted our site with your IP address. If you click on the Face­book “Like” but­ton while you are log­ged into your Face­book account, you can link the con­tent of our pages to your Face­book pro­fi­le. This allows Face­book to asso­cia­te your visit to our pages with your user account. We would like to point out that, as the pro­vi­der of the pages, we have no know­ledge of the con­tent of the trans­mit­ted data or its use by Face­book.
Fur­ther infor­ma­ti­on on this can be found in Facebook’s pri­va­cy poli­cy at http://de-de.facebook.com/policy.php. If you do not want Face­book to be able to asso­cia­te your visit to our pages with your Face­book user account, plea­se log out of your Face­book user account.

Goog­le Ana­ly­tics

This web­site uses Goog­le Ana­ly­tics, a web ana­ly­tics ser­vice pro­vi­ded by Goog­le Inc (“Goog­le”). Goog­le Ana­ly­tics uses “coo­kies”, which are text files pla­ced on your com­pu­ter, to help the web­site ana­ly­se how users use the site. The infor­ma­ti­on gene­ra­ted by the coo­kie about your use of the web­site (inclu­ding your IP address) will be trans­mit­ted to and stored by Goog­le on ser­vers in the United Sta­tes. Goog­le will use this infor­ma­ti­on for the pur­po­se of ana­ly­sing your use of the web­site, com­pi­ling reports on web­site acti­vi­ty for web­site ope­ra­tors and pro­vi­ding other ser­vices rela­ting to web­site acti­vi­ty and inter­net usa­ge. Goog­le may also trans­fer this infor­ma­ti­on to third par­ties whe­re requi­red to do so by law, or whe­re such third par­ties pro­cess the infor­ma­ti­on on Google’s behalf. Goog­le will not asso­cia­te your IP address with any other data held by Goog­le. You may refu­se the use of coo­kies by sel­ec­ting the appro­pria­te set­tings on your brow­ser, howe­ver plea­se note that if you do this you may not be able to use the full func­tion­a­li­ty of this web­site. By using this web­site, you con­sent to the pro­ces­sing of data about you by Goog­le in the man­ner and for the pur­po­ses set out abo­ve. Plea­se also note Google’s pri­va­cy poli­cy at https://policies.google.com/privacy.

Goog­le Web Fonts

We use Goog­le Web Fonts to impro­ve the pre­sen­ta­ti­on of our web­site, also with regard to a stan­dar­di­sed appearance. A con­nec­tion to the Goog­le ser­vers is estab­lished when our pages are acces­sed. The IP address is trans­mit­ted to Goog­le. If your brow­ser does not sup­port Goog­le Web Fonts, a stan­dard font will be dis­play­ed on your screen. For fur­ther infor­ma­ti­on, plea­se refer to Google’s pri­va­cy poli­cy on the fol­lo­wing page: https://policies.google.com/privacy.

Goog­le Maps

This web­site uses the map ser­vice Goog­le Maps API, which is pro­vi­ded by Goog­le LLC, 1600 Amphi­theat­re Park­way, Moun­tain View, CA 94043, USA. Goog­le Maps is used to quick­ly loca­li­se our ope­ra­ti­ons and the­r­e­fo­re ser­ves to impro­ve our web­site. Data, pri­ma­ri­ly the IP address, is trans­mit­ted to the Goog­le ser­ver. As the web­site ope­ra­tor, we have no influence on the trans­fer of data. For fur­ther infor­ma­ti­on, plea­se refer to Google’s pri­va­cy poli­cy on the fol­lo­wing page: https://policies.google.com/privacy

You­Tube

This web­site uses the You­Tube ser­vice pro­vi­ded by Goog­le, which is pro­vi­ded by You­Tube LLC, 901 Cher­ry Ave, San Bru­no, CA 94066, USA. You­Tube is used to impro­ve our web­site and to sup­ple­ment it with fur­ther infor­ma­ti­on. Data, pri­ma­ri­ly the IP address, is trans­mit­ted to the You­Tube ser­ver. As the web­site ope­ra­tor, we have no influence on the trans­fer of data. For fur­ther infor­ma­ti­on, plea­se refer to Google’s pri­va­cy poli­cy on the fol­lo­wing page: https://policies.google.com/privacy